How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches out to Deliverattacking Mold Help to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what follows. It is a general template and is not legal advice.

Topics We Want to Hear About

You can write to us about:

• Your experience when you called or contacted Deliverattacking Mold Help
• The way your personal information was handled
• Anything on this website that seems unclear or wrong
• How a provider we connected you with behaved

When the Problem Is a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, test results, work and customer service. If you are unhappy with work in your home, start by raising it with the provider directly. Keep a written record of what you say and what they reply.

Please still tell us. Feedback about providers helps keep our network honest, and a provider who keeps falling short of what we expect may be removed. Keep in mind that Deliverattacking Mold Help cannot settle contract disputes, refund money for a provider's work or make decisions for a provider.

Sending Your Complaint

Email contact@deliverattacking.garden and include:

• Your name and a way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write

We will confirm we received your complaint by email, usually within a few business days. Then we will review what happened. That may include getting in touch with the provider. After that, we will reply with what we found and any steps we plan to take.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to take another look. You may also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. If your state licenses mold assessors or remediators, the licensing agency may be able to help too.

Contact

Email: contact@deliverattacking.garden