How Our Network Works for Homeowners

Who You Talk To

When you send a request, you hear from an independent provider in our network. That is a local business that handles mold inspection, testing or remediation. Deliverattacking Mold Help is the go-between. We do not do the work, and we do not run the job.

What Happens Next

A lot of people expect a sales pitch. In practice, a good first conversation is mostly questions. The provider will usually ask:

• Where in the home do you see or smell mold?
• Has there been a leak, a storm or a plumbing problem?
• How big is the area, roughly?
• Does anyone in the home have breathing concerns?

Then the provider may suggest a visit. After that, you should get a written quote. Many providers can respond quickly, but timing varies. Request a callback to check provider availability.

What to Ask a Provider

Keep this list handy:

• Are you licensed and insured for mold work here?
• Will you find the moisture source, or only clean the mold?
• How will you keep spores from spreading to other rooms?
• Is testing needed, and who does it? Ask how the lab results are shared.
• What does the written quote include, and what could change it?
• What will you do to check the work is finished?

If you want certified mold testing, ask who holds the credentials and ask to see them. Be careful if one company both tests and removes. A separate tester can give you a second set of eyes.

You Are in Control

Sending a request does not lock you in. You can compare quotes. You can say no. You can ask for more detail in writing. A calm, clear provider will welcome that.

Typical U.S. costs vary a lot by job size, materials and access. Never rely on a number over the phone. Get it in writing.

Ready to Talk to a Provider?

Start with a short request. Describe what you see, and a local provider can follow up.

Request Help